PRIVACY POLICY

Tourism Calgary believes in delivering value and services to our partners. We are committed to developing policies and procedures to meet the needs and expectations of our members as well as ensuring all legislative requirements are adhered to. As an organization, we are committed to protect the privacy of personal information entrusted to us by our members.

COLLECTION, USE & DISCLOSURE

When you invest in a Tourism Calgary membership, the personal information you provide assists us in our efforts to market and promote your company/organization’s products and services. We do use your personal information to inform you about services, promotions and programs that may be of interest to you. We do not share information with organizations outside of our Tourism Calgary membership that could use it to contact you for their own purposes. We do not sell or otherwise market personal information other than making the membership list available to Tourism Calgary partners. By accepting a membership with Tourism Calgary, we assume your consent for our organization to use your personal information in an appropriate manner and are committed to this end.
We may use and disclose information in order to:
  • Establish and maintain communication with you
  • Offer and provide products, services and programs
  • Assess your application for membership
  • Investigate, evaluate and adjudicate concerns
  • Service your membership for accounting purposes
  • Act as required or authorized within the law

SAFEGUARD

Tourism Calgary believes in maintaining safeguards to protect personal information. Our employees, who are granted access to personal information, understand the need to keep this information confidential and are obligated to do so. They understand they are to use the information for the purpose intended. We strive to protect personal information while in our possession by either physical or systematic means, along with proper processes to protect member information from unauthorized access or use. We will make every reasonable attempt to ensure the information is accurate and up to date.

PRIVACY CHOICE

You may at any time withdraw your consent (subject to legal or contractual obligation and on providing reasonable notice) by contacting our Privacy Officer, Roxanne Wideen at roxannew@tourismcalgary.com. It is understood, however, that by withdrawing your consent, it may prevent Tourism Calgary from providing you with the requested product or service. If you need to update or correct your address, phone/fax number, e-mail or web address, please e-mail sonjad@tourismcalgary.com. For more information, please contact:

Membership Services
Tourism Calgary
200, 238 11 Ave. S.E.
Calgary, AB T2G 0X8